At the La Cigale Hotel, Qatar Rail had its Annual Townhall Staff Meeting 2023, highlighting anticipated goals for the future year and looking back on the accomplishments of the previous 12 months. The conference presided over by Qatar Rail's Managing Director and CEO, HE Dr. Abdulla Bin Abdulaziz Bin Turki Al Subaie, provided a summary of the organization's accomplishments and future goals, emphasised by strategic priorities.
Alongside the growing public trust in Qatar Rail's quality of service, particularly following the spectacular success of organising the FIFA World Cup Qatar 2022, the Doha Metro has become a major force in the public transportation system, providing a dependable and safe means of transportation between important Doha locations.
His Excellency opened the conference with a presentation that highlighted the noteworthy accomplishments of the FIFA World Cup Qatar 2022 and the Doha Metro project. Operational statistics and customer comments from Qatar Rail constantly confirm that the Doha Metro is a dependable and well-liked mode of transit for locals and tourists alike. Over 145 million people have used the Doha Metro overall from May 8, 2019, when it opened, and December 7, 2023.
With an exceptional overall customer satisfaction percentage of 99.79%, the Metro demonstrates Qatar Rail's steadfast dedication to continuously improving client experiences. Additionally, the system's safety was confirmed by the remarkable 0.01% annual rolling Accident Frequency Rate (AFR).
