Consumers in Qatar can lodge direct complaints of products, services issues, pricing

Consumers in Qatar can directly complain about subpar products, poor customer service, and dubious pricing through the Ministry of Commerce and Industry (MoCI) mobile application. The Ministry's dedication to protecting consumers and upholding local market standards of quality is further demonstrated by this initiative.

Users can choose from a variety of complaint kinds, such as Pricing and Sales, Product and Service, Advertising and Information, Invoice and Payment, Licensing and Compliance, and Health, Safety, and Public Order, by selecting the "Complaints Service" option from the "Popular Services" menu on the homepage. 

Sub-options are available for each category, guaranteeing that clients can supply precise information regarding their problem.

Users need to enter their name, QID number, the name and address of the establishment, and a photo to finish the complaint. 

The application gives customers easy and rapid access to report issues, which is part of MoCI's larger plan to protect consumer safety and market standards.