Hamad International Airport has been termed as the World’s Best Airport for the second consecutive year

Hamad International Airport has been termed as the World’s Best Airport for the second year running. The announcement was made at the 2022 World Airport Awards, held at Passenger Terminal EXPO in Paris, France on June 16, 2022.

“We are thrilled that Qatar’s main gateway to the world has once again been named the world’s best airport at the 2022 World Airport Awards – adding another milestone achievement to HIA’s history. Our commitment and service excellence continues to be a benchmark in the aviation industry thanks to our staff and stakeholders' commitment and dedication – as we all look forward to an even brighter year ahead, said Engr. Badr Mohammed Al-Meer, Chief Operating Officer at Hamad International Airport.

Edward Plaisted of Skytrax said: “We are delighted to announce that Hamad International Airport has been voted the World’s Best Airport for 2022, repeating their success of 2021. Our congratulations go to the Management, staff and stakeholders at Hamad International Airport who have all contributed to this achievement for the second year running. Whilst airports worldwide continued to be impacted by the pandemic throughout 2021, Hamad International Airport served 17.1 million passengers in 2021 and continued with its expansion plans. As the Official Airport Partner for the FIFA World Cup Qatar 2022 we wish Hamad International Airport every success in helping to host this major event."

Singapore Changi Airport (World’s Best Airport Staff Service and World’s Best Airport Dining), and Istanbul Airport (World’s Best Airport Shopping and Most Family-Friendly Airport) has come out as the other major winners. While Tokyo Haneda Airport won awards as the World’s Cleanest Airport, the World’s Best Domestic Airport, the Best Airport in Asia, and the Best Airport PRM & Accessible Facilities and King Khalid International Airport in Riyadh secured the award as the World’s Most Improved Airport.

Also, Nagoya’s Chubu Centrair International Airport was named the World’s Best Regional Airport; Copenhagen Airport won the World’s Best Airport Immigration Processing award, and Zurich Airport repeated its success by winning the World’s Best Airport Security Processing award.

The World Airport Awards are the most prestigious accolades for the airport industry, voted by customers in the largest, annual global airport customer satisfaction survey. They are regarded as the quality benchmark for the world airport industry, assessing customer service and facilities across over 550 airports.

The survey and awards are independent of any airport control, influence, or input. Analysis of the results shows a close correlation to customer numbers using the airports during 2021, a time when varying travel conditions remained in place across many global regions, and with air travel quickly returning across most of the world, more normal times are coming back.

Source: The Peninsula, Qatar