Robust transport strategy implemented by SC delivered smooth journeys for visitors during FIFA World Cup

Extensive planning and stakeholder engagement was required to cater for more than 1.4 million visitors attending matches at eight state-of-the-art stadiums within an hour’s journey time of central Doha, with Qatar 2022 being the most compact edition of the FIFA World Cup in modern history. A robust transport strategy implemented by the Supreme Committee for Delivery & Legacy (SC) and a range of countrywide stakeholders helped deliver smooth journeys for millions of fans during the FIFA World Cup 

One of the main challenges was transporting fans, organisers and media between accommodation, stadiums and entertainment sites while the country was hosting four matches a day during the group stage.

More than 1.7 million people moved through Qatar’s international airports during the tournament, while 17.4 million trips were taken on the Doha Metro – huge numbers which highlight the scale of Qatar’s transport operations. The number of passengers was certainly boosted by the fact public transport was free for Hayya Card holders, which included fans, the media, staff and volunteers.

Every transport option included a range of accessible features. The Doha Metro features 37 fully accessible stations, while there were fleets of wheelchair accessible buses and taxis in operation. All the approaches to stadiums were also accessible for disabled fans. 

The SC and its stakeholders also prioritised environmental sustainability with a fleet of electric and hybrid buses deployed during the event. 

Another key feature was a targeted communications campaign that provided transport news to residents and visitors. This included a dedicated social media channel and website which included maps and route planners for key tournament sites.