With its Visit Qatar GenAI Chatbot and Trip Planner, Visit Qatar has received the "Enterprise AI Tech Awards" in the Best Use Case of Gen AI 2024 category. On October 3, during the 8th Middle East Enterprise and Analytics Summit, the news was made. This honour demonstrates Visit Qatar's dedication to reinventing the travel experience by utilising cutting-edge technology and persistently aiming for service excellence in all of its programs.
With regard to AI-driven tourism, Visit Qatar is setting the standard with its state-of-the-art digital platforms. It is the area's first travel company to feature GenAI on its website. The revolutionary GenAI Chatbot has completely changed the way tourists view Qatar, and the Trip Planner seeks to raise the bar for travel and tourism. With their smooth communication in more than 50 languages, the GenAI Chatbot and Trip Planner effectively respond to questions, remove obstacles, and enable travel planning for a worldwide audience.
The Gold Travel Weekly Magellan Award was given to Qatar Tourism's Service Excellence Academy in recognition of their innovative destination education initiatives. This esteemed accreditation was made possible in large part by the Qatar Specialist and Qatar Host programs, which are well-known for their top-notch instruction.
The Qatar Specialist program offers unique learning opportunities to worldwide trade partners by utilising state-of-the-art digital technologies. With the use of this creative strategy, they can successfully market and advertise Qatar as a top travel destination worldwide.
